Privacy Policy
This page explains how personal data is processed when using our website.
Controller
Version Versicherungs Service GmbH
Schlosstrasse 87b, 3008 Bern, Switzerland
info@version-bern.ch
Data categories
- Data entered in the contact form (first name, last name, email, phone, message).
- Minimal technical data required for secure website operation (server logs).
- Anonymized usage data via Matomo without analytics cookies.
Purposes
- Handling inquiries and customer communication.
- Maintaining secure and stable website operations.
- Measuring aggregated and minimal website usage.
Legal basis
- Processing required to handle pre-contractual and contractual requests.
- Legitimate interest in security and service quality.
- Legal retention obligations.
Retention
- Contact inquiries: retained only as long as needed for processing and follow-up.
- Technical logs: limited retention with regular deletion.
- Matomo data: limited retention according to internal settings.
Processors and recipients
- Hosting/infrastructure: Infomaniak.
- Web analytics: self-hosted Matomo.
- Form automation: n8n (internal).
Your rights
- Right of access and correction, and where legally applicable deletion or restriction.
- Right to object within the scope of applicable law.
- Requests can be sent to info@version-bern.ch.
Matomo web analytics (minimal mode)
- No analytics cookies.
- Do Not Track is respected.
- IP anonymization enabled in Matomo.
- No User-ID and no cross-site tracking.
Public intake channels
Public channels are portal, email, and contact form. Instant messaging channels (e.g., WhatsApp/Telegram) are not part of current public intake.
Policy updates
This privacy policy may be updated due to legal or technical changes.