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VERSIONVERSICHERUNGSSERVICEGMBH

Privacy Policy

This page explains how personal data is processed when using our website.

Controller

Version Versicherungs Service GmbH

Schlosstrasse 87b, 3008 Bern, Switzerland

info@version-bern.ch

Data categories

  • Data entered in the contact form (first name, last name, email, phone, message).
  • Minimal technical data required for secure website operation (server logs).
  • Anonymized usage data via Matomo without analytics cookies.

Purposes

  • Handling inquiries and customer communication.
  • Maintaining secure and stable website operations.
  • Measuring aggregated and minimal website usage.

Legal basis

  • Processing required to handle pre-contractual and contractual requests.
  • Legitimate interest in security and service quality.
  • Legal retention obligations.

Retention

  • Contact inquiries: retained only as long as needed for processing and follow-up.
  • Technical logs: limited retention with regular deletion.
  • Matomo data: limited retention according to internal settings.

Processors and recipients

  • Hosting/infrastructure: Infomaniak.
  • Web analytics: self-hosted Matomo.
  • Form automation: n8n (internal).

Your rights

  • Right of access and correction, and where legally applicable deletion or restriction.
  • Right to object within the scope of applicable law.
  • Requests can be sent to info@version-bern.ch.

Matomo web analytics (minimal mode)

  • No analytics cookies.
  • Do Not Track is respected.
  • IP anonymization enabled in Matomo.
  • No User-ID and no cross-site tracking.

Public intake channels

Public channels are portal, email, and contact form. Instant messaging channels (e.g., WhatsApp/Telegram) are not part of current public intake.

Policy updates

This privacy policy may be updated due to legal or technical changes.

Privacy Policy - Version Versicherungs Service GmbH | version.gmbh